Merge branch 'main' into neilalexander/cfg

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Neil Alexander 2022-07-14 14:27:21 +01:00
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9 changed files with 101 additions and 20 deletions

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@ -0,0 +1,81 @@
---
title: Troubleshooting
parent: Administration
permalink: /administration/troubleshooting
---
# Troubleshooting
If your Dendrite installation is acting strangely, there are a few things you should
check before seeking help.
## 1. Logs
Dendrite, by default, will log all warnings and errors to stdout, in addition to any
other locations configured in the `dendrite.yaml` configuration file. Often there will
be clues in the logs.
You can increase this log level to the more verbose `debug` level if necessary by adding
this to the config and restarting Dendrite:
```
logging:
- type: std
level: debug
```
Look specifically for lines that contain `level=error` or `level=warning`.
## 2. Federation tester
If you are experiencing problems federating with other homeservers, you should check
that the [Federation Tester](https://federationtester.matrix.org) is passing for your
server.
Common reasons that it may not pass include:
1. Incorrect DNS configuration;
2. Misconfigured DNS SRV entries or well-known files;
3. Invalid TLS/SSL certificates;
4. Reverse proxy configuration issues (if applicable).
Correct any errors if shown and re-run the federation tester to check the results.
## 3. System time
Matrix relies heavily on TLS which requires the system time to be correct. If the clock
drifts then you may find that federation no works reliably (or at all) and clients may
struggle to connect to your Dendrite server.
Ensure that your system time is correct and consider syncing to a reliable NTP source.
## 4. Database connections
If you are using the PostgreSQL database, you should ensure that Dendrite's configured
number of database connections does not exceed the maximum allowed by PostgreSQL.
Open your `postgresql.conf` configuration file and check the value of `max_connections`
(which is typically `100` by default). Then open your `dendrite.yaml` configuration file
and ensure that:
1. If you are using the `global.database` section, that `max_open_conns` does not exceed
that number;
2. If you are **not** using the `global.database` section, that the sum total of all
`max_open_conns` across all `database` blocks does not exceed that number.
## 5. File descriptors
Dendrite requires a sufficient number of file descriptors for every connection it makes
to a remote server, every connection to the database engine and every file it is reading
or writing to at a given time (media, logs etc). We recommend ensuring that the limit is
no lower than 65535 for Dendrite.
Dendrite will check at startup if there are a sufficient number of available descriptors.
If there aren't, you will see a log lines like this:
```
level=warning msg="IMPORTANT: Process file descriptor limit is currently 65535, it is recommended to raise the limit for Dendrite to at least 65535 to avoid issues"
```
Follow the [Optimisation](../installation/10_optimisation.md) instructions to correct the
available number of file descriptors.

2
go.mod
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@ -25,7 +25,7 @@ require (
github.com/matrix-org/dugong v0.0.0-20210921133753-66e6b1c67e2e
github.com/matrix-org/go-sqlite3-js v0.0.0-20220419092513-28aa791a1c91
github.com/matrix-org/gomatrix v0.0.0-20210324163249-be2af5ef2e16
github.com/matrix-org/gomatrixserverlib v0.0.0-20220711125303-3bb2e997a44c
github.com/matrix-org/gomatrixserverlib v0.0.0-20220713083127-fc2ea1e62e46
github.com/matrix-org/pinecone v0.0.0-20220708135211-1ce778fcde6a
github.com/matrix-org/util v0.0.0-20200807132607-55161520e1d4
github.com/mattn/go-sqlite3 v1.14.13

4
go.sum
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@ -341,8 +341,8 @@ github.com/matrix-org/go-sqlite3-js v0.0.0-20220419092513-28aa791a1c91/go.mod h1
github.com/matrix-org/gomatrix v0.0.0-20190528120928-7df988a63f26/go.mod h1:3fxX6gUjWyI/2Bt7J1OLhpCzOfO/bB3AiX0cJtEKud0=
github.com/matrix-org/gomatrix v0.0.0-20210324163249-be2af5ef2e16 h1:ZtO5uywdd5dLDCud4r0r55eP4j9FuUNpl60Gmntcop4=
github.com/matrix-org/gomatrix v0.0.0-20210324163249-be2af5ef2e16/go.mod h1:/gBX06Kw0exX1HrwmoBibFA98yBk/jxKpGVeyQbff+s=
github.com/matrix-org/gomatrixserverlib v0.0.0-20220711125303-3bb2e997a44c h1:mt30TDK8kXKV+nCmVfnqoXsh842N+74kvZw7DXuS/JQ=
github.com/matrix-org/gomatrixserverlib v0.0.0-20220711125303-3bb2e997a44c/go.mod h1:jX38yp3SSLJNftBg3PXU1ayd0PCLIiDHQ4xAc9DIixk=
github.com/matrix-org/gomatrixserverlib v0.0.0-20220713083127-fc2ea1e62e46 h1:5X/kXY3nwqKOwwrE9tnMKrjbsi3PHigQYvrvDBSntO8=
github.com/matrix-org/gomatrixserverlib v0.0.0-20220713083127-fc2ea1e62e46/go.mod h1:jX38yp3SSLJNftBg3PXU1ayd0PCLIiDHQ4xAc9DIixk=
github.com/matrix-org/pinecone v0.0.0-20220708135211-1ce778fcde6a h1:DdG8vXMlZ65EAtc4V+3t7zHZ2Gqs24pSnyXS+4BRHUs=
github.com/matrix-org/pinecone v0.0.0-20220708135211-1ce778fcde6a/go.mod h1:ulJzsVOTssIVp1j/m5eI//4VpAGDkMt5NrRuAVX7wpc=
github.com/matrix-org/util v0.0.0-20190711121626-527ce5ddefc7/go.mod h1:vVQlW/emklohkZnOPwD3LrZUBqdfsbiyO3p1lNV8F6U=

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@ -16,18 +16,18 @@ import (
// a room Info cache. It must only be used from the roomserver only
// It is not safe for use from other components.
type RoomInfoCache interface {
GetRoomInfo(roomID string) (roomInfo types.RoomInfo, ok bool)
StoreRoomInfo(roomID string, roomInfo types.RoomInfo)
GetRoomInfo(roomID string) (roomInfo *types.RoomInfo, ok bool)
StoreRoomInfo(roomID string, roomInfo *types.RoomInfo)
}
// GetRoomInfo must only be called from the roomserver only. It is not
// safe for use from other components.
func (c Caches) GetRoomInfo(roomID string) (types.RoomInfo, bool) {
func (c Caches) GetRoomInfo(roomID string) (*types.RoomInfo, bool) {
return c.RoomInfos.Get(roomID)
}
// StoreRoomInfo must only be called from the roomserver only. It is not
// safe for use from other components.
func (c Caches) StoreRoomInfo(roomID string, roomInfo types.RoomInfo) {
func (c Caches) StoreRoomInfo(roomID string, roomInfo *types.RoomInfo) {
c.RoomInfos.Set(roomID, roomInfo)
}

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@ -28,7 +28,7 @@ type Caches struct {
RoomServerRoomNIDs Cache[string, types.RoomNID] // room ID -> room NID
RoomServerRoomIDs Cache[int64, string] // room NID -> room ID
RoomServerEvents Cache[int64, *gomatrixserverlib.Event] // event NID -> event
RoomInfos Cache[string, types.RoomInfo] // room ID -> room info
RoomInfos Cache[string, *types.RoomInfo] // room ID -> room info
FederationPDUs Cache[int64, *gomatrixserverlib.HeaderedEvent] // queue NID -> PDU
FederationEDUs Cache[int64, *gomatrixserverlib.EDU] // queue NID -> EDU
SpaceSummaryRooms Cache[string, gomatrixserverlib.MSC2946SpacesResponse] // room ID -> space response

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@ -100,7 +100,7 @@ func NewRistrettoCache(maxCost config.DataUnit, maxAge time.Duration, enableProm
MaxAge: maxAge,
},
},
RoomInfos: &RistrettoCachePartition[string, types.RoomInfo]{ // room ID -> room info
RoomInfos: &RistrettoCachePartition[string, *types.RoomInfo]{ // room ID -> room info
cache: cache,
Prefix: roomInfosCache,
Mutable: true,

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@ -225,13 +225,12 @@ func (u *RoomUpdater) SetLatestEvents(
if err := u.d.RoomsTable.UpdateLatestEventNIDs(u.ctx, txn, roomNID, eventNIDs, lastEventNIDSent, currentStateSnapshotNID); err != nil {
return fmt.Errorf("u.d.RoomsTable.updateLatestEventNIDs: %w", err)
}
if roomID, ok := u.d.Cache.GetRoomServerRoomID(roomNID); ok {
if roomInfo, ok := u.d.Cache.GetRoomInfo(roomID); ok {
roomInfo.StateSnapshotNID = currentStateSnapshotNID
roomInfo.IsStub = false
u.d.Cache.StoreRoomInfo(roomID, roomInfo)
}
}
// Since it's entirely possible that this types.RoomInfo came from the
// cache, we should make sure to update that entry so that the next run
// works from live data.
u.roomInfo.StateSnapshotNID = currentStateSnapshotNID
u.roomInfo.IsStub = false
return nil
})
}

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@ -139,13 +139,13 @@ func (d *Database) RoomInfo(ctx context.Context, roomID string) (*types.RoomInfo
}
func (d *Database) roomInfo(ctx context.Context, txn *sql.Tx, roomID string) (*types.RoomInfo, error) {
if roomInfo, ok := d.Cache.GetRoomInfo(roomID); ok {
return &roomInfo, nil
if roomInfo, ok := d.Cache.GetRoomInfo(roomID); ok && roomInfo != nil {
return roomInfo, nil
}
roomInfo, err := d.RoomsTable.SelectRoomInfo(ctx, txn, roomID)
if err == nil && roomInfo != nil {
d.Cache.StoreRoomServerRoomID(roomInfo.RoomNID, roomID)
d.Cache.StoreRoomInfo(roomID, *roomInfo)
d.Cache.StoreRoomInfo(roomID, roomInfo)
}
return roomInfo, err
}

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@ -719,4 +719,5 @@ registration is idempotent, with username specified
Setting state twice is idempotent
Joining room twice is idempotent
Inbound federation can return missing events for shared visibility
Inbound federation ignores redactions from invalid servers room > v3
Inbound federation ignores redactions from invalid servers room > v3
Newly joined room includes presence in incremental sync