From 6e34aefa87e5b24201b4c36558e38ab4e39e2918 Mon Sep 17 00:00:00 2001 From: Timothy Arnold Date: Sat, 13 Aug 2022 12:54:30 -0500 Subject: [PATCH] changing order of the FAQ to reflect suggestions --- docs/administration/5_troubleshooting.md | 20 ++++++++++---------- 1 file changed, 10 insertions(+), 10 deletions(-) diff --git a/docs/administration/5_troubleshooting.md b/docs/administration/5_troubleshooting.md index d41062a73..8ba510ef6 100644 --- a/docs/administration/5_troubleshooting.md +++ b/docs/administration/5_troubleshooting.md @@ -41,14 +41,7 @@ Common reasons that it may not pass include: Correct any errors if shown and re-run the federation tester to check the results. -## 3. STUN/TURN Server tester - -If you are experiencing problems with VoIP or video calls, you should check that Dendrite -is able to successfully connect your TURN server using -[Matrix VoIP Tester](https://test.voip.librepush.net/). This can highlight any issues -that the server may encounter so that you can begin the troubleshooting process. - -## 4. System time +## 3. System time Matrix relies heavily on TLS which requires the system time to be correct. If the clock drifts then you may find that federation no works reliably (or at all) and clients may @@ -56,7 +49,7 @@ struggle to connect to your Dendrite server. Ensure that your system time is correct and consider syncing to a reliable NTP source. -## 5. Database connections +## 4. Database connections If you are using the PostgreSQL database, you should ensure that Dendrite's configured number of database connections does not exceed the maximum allowed by PostgreSQL. @@ -70,7 +63,7 @@ and ensure that: 2. If you are **not** using the `global.database` section, that the sum total of all `max_open_conns` across all `database` blocks does not exceed that number. -## 6. File descriptors +## 5. File descriptors Dendrite requires a sufficient number of file descriptors for every connection it makes to a remote server, every connection to the database engine and every file it is reading @@ -86,3 +79,10 @@ level=warning msg="IMPORTANT: Process file descriptor limit is currently 65535, Follow the [Optimisation](../installation/11_optimisation.md) instructions to correct the available number of file descriptors. + +## 6. STUN/TURN Server tester + +If you are experiencing problems with VoIP or video calls, you should check that Dendrite +is able to successfully connect your TURN server using +[Matrix VoIP Tester](https://test.voip.librepush.net/). This can highlight any issues +that the server may encounter so that you can begin the troubleshooting process.