mirrors/dendrite
1
0
Fork 0
mirror of https://github.com/matrix-org/dendrite.git synced 2026-01-10 07:33:09 -06:00
Code Issues Packages Projects Releases Wiki Activity

changing order of the FAQ to reflect suggestions

Browse source
This commit is contained in:
Timothy Arnold 2022-08-13 12:54:30 -05:00
parent 9c21468459
commit 6e34aefa87
1 changed files with 10 additions and 10 deletions
Show stats Download patch file Download diff file Expand all files Collapse all files

20
docs/administration/5_troubleshooting.md
View file

@ -41,14 +41,7 @@ Common reasons that it may not pass include:
Correct any errors if shown and re-run the federation tester to check the results.
## 3. STUN/TURN Server tester
If you are experiencing problems with VoIP or video calls, you should check that Dendrite
is able to successfully connect your TURN server using
[Matrix VoIP Tester](https://test.voip.librepush.net/). This can highlight any issues
that the server may encounter so that you can begin the troubleshooting process.
## 4. System time
## 3. System time
Matrix relies heavily on TLS which requires the system time to be correct. If the clock
drifts then you may find that federation no works reliably (or at all) and clients may
@ -56,7 +49,7 @@ struggle to connect to your Dendrite server.
Ensure that your system time is correct and consider syncing to a reliable NTP source.
## 5. Database connections
## 4. Database connections
If you are using the PostgreSQL database, you should ensure that Dendrite's configured
number of database connections does not exceed the maximum allowed by PostgreSQL.
@ -70,7 +63,7 @@ and ensure that:
2. If you are **not** using the `global.database` section, that the sum total of all
`max_open_conns` across all `database` blocks does not exceed that number.
## 6. File descriptors
## 5. File descriptors
Dendrite requires a sufficient number of file descriptors for every connection it makes
to a remote server, every connection to the database engine and every file it is reading
@ -86,3 +79,10 @@ level=warning msg="IMPORTANT: Process file descriptor limit is currently 65535,
Follow the [Optimisation](../installation/11_optimisation.md) instructions to correct the
available number of file descriptors.
## 6. STUN/TURN Server tester
If you are experiencing problems with VoIP or video calls, you should check that Dendrite
is able to successfully connect your TURN server using
[Matrix VoIP Tester](https://test.voip.librepush.net/). This can highlight any issues
that the server may encounter so that you can begin the troubleshooting process.